CrowdFunding Limited (“crowdfunding” “we”, “us”) are committed to protecting and respecting your privacy.

Last Update Effective Date: 6 August 2019

This privacy policy applies to the website www.crowdfunding.com owned and operated by crowdfunding Limited (acting as data controller). This privacy policy describes how crowdfunding collects and uses the personal data you provide on www.crowdfunding.com. It also describes the choices available to you regarding our use of your personal data and how you can access and update this information (see “Your rights” section for more details).

Information we may collect from you

We may collect and process the following data about you provided at the time of requesting goods, services or information from us:

  • Information that you provide to us by filling in forms on our site crowdfunding.COM and mobile applications (“Our Site”). This includes contact information such as name, email address, mailing address, phone number, financial information such as bank or brokerage account numbers, unique identifiers such as user name, account number, password, date of birth and preferences information such as favourites lists, transaction history, marketing preferences. If you chose to list your company with us, we may ask for information about your business such as company name, company size, business type and personal data such as a professional profile.
  • Information that you provide to us when you write to us (including by email).
  • Information that you provide to us when we speak to you by telephone. We may make and keep a record of the information you share with us.
  • Information that you provide to us by completing surveys.
  • Details of transactions you carry out through Our Site and of the fulfilment of your orders.
  • Information obtained by us from third parties in accordance with this Privacy Policy. For example, if you chose to list your business with us, we may
  • obtain additional information from credit reference agencies as a supplementary source.

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, to analyse trends, to administer Our Site, to track users’ movements around Our Site and to gather demographic information about our user base as a whole.

Uses made of the information

We use information held about you in the following ways:

  • To ensure that content from Our Site is presented in the most effective manner for you and for your computer. This is in our legitimate business interests.
  • To provide you with information, products or services that may be of interest to you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from (i) legal obligations and/or (ii) any contracts entered into between you and us to provide information, products or services that you have requested and notify you about changes to our goods and services.

If you are an existing customer/member, we may contact you by electronic means (fax, email or SMS) with information about goods and services similar to those which were the subject of a previous sale to you. We will not otherwise contact you by electronic means to provide you with information about goods and services which may be of interest to you, unless you have consented to this. If you do not want us to use your data in one or more of the ways mentioned above, please let us know by contacting us at support@crowdfunding.com or refer to additional instructions in the “Your rights” portion of this policy.

Disclosure of your information

We will share your personal data with third parties only in the ways that are described in this privacy policy. We do not sell your personal data to third parties. We may disclose your personal data to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries. In addition to the above, we may disclose your personal data to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. You will be notified via email and/or prominent notice on Our Site of any change in ownership or uses of your personal data, as well as any choices you may have regarding your personal data.
  • If crowdfunding or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are, or believe in good faith that we are, under a duty to disclose or share your personal data in order to comply with any legal obligation; or permitted by law in order to enforce or apply our Terms and Conditions of Website Use and other agreements; or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
  • If you have made an investment or applied to invest in a company via www.crowdfunding.com, your personal data may be disclosed to the company (or the company’s professional representatives) that you have invested or applied to invest in. If you request a business plan, Follow a pitch or contact a business or entrepreneur via a pitch page your contact details may also be shared with that business or entrepreneur.

We may provide your personal data to companies that provide services to help us with our business activities such as shipping your order, processing payments, offering customer services or to improve our business operations. These companies are authorized to use your personal data only as necessary to provide these services to us. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisements to that target audience.

Your rights

You have the right to access information that is held about you. To protect your privacy and security, we’ll take reasonable steps to verify your identity before providing copies of any relevant materials. You may be entitled to ask us:

  • for a copy of your information;
  • to correct or erase your information;
  • to restrict or stop the processing information;
  • to transfer some of this information to other organisations; and
  • where we have asked for your consent to process your data, to withdraw this consent.

These rights may be limited in some situations – for example, where we can demonstrate that we have a legal requirement to process your data. In some instances, this may mean that we are able to retain data even if you withdraw your consent. Where we require information to comply with legal or contractual obligations, then provision of such data is mandatory: if such information is not provided, then we will not be able to meet obligations placed on us or manage your transactions on Our Site. In all other cases, provision of requested information is optional. We hope that we can satisfy queries you may have about the way we process your information and resolve any complaints you may have. We encourage you to come to us in the first instance but you are entitled to complain directly to the relevant data protection authority.

How to exercise your rights

You can correct, change or delete your information in your member account setting page. You can stop receiving our newsletters or marketing emails by following the unsubscribe instructions included in these emails or accessing the email preferences in your account settings page. Alternatively, or to access any of the other above rights, you can email our Customer Support at support@crowdfunding.com or by contacting us by telephone or postal mail at the contact information listed below.

How long we retain your information

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, which in some cases involving the collection and processing of financial data may require a retention period of 7 years (or longer if required by law).